Important Information
Hotel Cairo Policies
To help make your stay at Renaissance Cairo Mirage City Hotel in Cairo as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
- Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
- Internet
WiFi is available in all areas and is free of charge.
- Parking
Private parking is possible on site (reservation is not needed) and costs USD 2 per day.
- Pets
Pets are allowed. No extra charges.
- Children and extra bed policy
Children of any age are allowed. Children up to and including 3 years old stay for free when using an available cot. Children up to and including 11 years old stay for free when using an existing bed. People no matter the age stay for US$30 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Important Information
Kindly be informed that the credit card used to book a prepaid reservation must be presented at check-in. Kindly note that pet friendly rooms are closed during 25th of March, 2023 till 15th of April,2023. Therefore, we cannot host any pet during this period. Apologies for the inconvenience this may cause. Kindly be informed that we welcome pets in Renaissance Cairo Mirage City in Family rooms only, with an extra charge USD 25.00 all inclusive per night with a maximum two pets per stay and maximum of 7 KG. Meet & Assist is through passports control upon arrival for foreigners only according to the Egyptian Tourism Police Authority. Reservation is required 48 hours in advance. Cost per person is 25$. Guest may wait for other guests on the same flight till finishing the immigration formalities. Shuttle bus is available, reservation is required 48 hours in advance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.